DRAP-licensed medical device establishment · Medical Devices Rules, 2017 Service & quotations  support@hospitek.pk
Hospitek Ophthalmic Systems

The ophthalmic equipment Pakistan’s eye units run on — supplied, installed and kept running.

Diagnostic and surgical ophthalmic equipment for hospitals and clinics nationwide: specified against your real case volume, commissioned properly, and held up by engineers and spare parts inside Pakistan. We also perform corneal cross-linking ourselves — which is why we know what these machines have to survive.

3
Service hubs · KHI · LHE · ISB
48 hr
Engineer response target
10 yr+
Installed base supported
Avedro KXL · side elevation Ready
Technical side elevation of an Avedro KXL corneal cross-linking system A mobile cross-linking unit: a locking castor base, a height-adjustable column, a three-pivot articulated arm, and a UVA emitter head projecting a 9 millimetre, 365 nanometre beam down onto the cornea of a patient lying below. A touchscreen protocol console is mounted on the column. Ø 9.0 mm TRAVEL 365 nm UVA EMITTER 30.0 mW/cm² IRRADIANCE 3 PIVOTS ARTICULATED ARM EPI-ON / OFF PROTOCOL SELECT LOCKING CASTOR BASE
  • UVA365 nm
  • Irradiance30.0 mW/cm²
  • ZoneØ 9.0 mm
  • Total fluence5.4 J/cm²
  • Exposure4:00 cont / 8:00 pulsed
  • Riboflavin0.1% dextran-free
  • Min. stroma≥ 400 µm

Standard accelerated settings. The protocol for any given eye is selected on the day by the treating surgeon, against tomography and intra-operative pachymetry.

Looking for treatment, not equipment?

If you or your child has been diagnosed with keratoconus, or your optometrist has mentioned cross-linking, that is the other half of what we do — and it has its own page, written for patients rather than procurement.

Cross-linking for patients
Licensed, not informal Medical device establishment licence under the Medical Devices Rules, 2017, with import documentation and device classification handled properly.
Engineers in-house Manufacturer-trained biomedical staff, calibration equipment carried on site visits, and spare parts held locally rather than ordered abroad.
Surgeon-led procedures Cross-linking is performed by a qualified ophthalmologist. We provide the platform, consumables and theatre support behind the clinical decision.
Documented handover Installation qualification, operator training and a signed commissioning report with every system — paperwork that survives an inspection.

The eye
& where we fit

One diagram, two ways to read it.

Everything we supply and everything we perform addresses a specific part of this drawing. Patients usually arrive knowing their diagnosis; clinics usually arrive knowing their gap. Either way, this is the map — each structure listed with the conditions that affect it and the instruments that see or treat it.

Cross-section of the human eye with five numbered structures A horizontal section through the eye, cornea on the left and optic nerve leaving to the right. Five numbered markers label, in front-to-back order: the cornea, the iris and anterior chamber, the lens, the retina and macula, and the optic nerve. Each number corresponds to an entry in the list beside the drawing. 1 2 3 4 5
  1. 1

    Cornea

    Keratoconus, ectasia after laser surgery, corneal scarring and thinning.

    Topographer · Scheimpflug tomographer · Pachymeter · Avedro KXL

  2. 2

    Iris & anterior chamber

    Raised eye pressure, glaucoma, inflammation inside the eye.

    Slit-lamp biomicroscope · Non-contact tonometer · Gonioscopy

  3. 3

    Lens

    Cataract — the clouding that makes vision progressively dim and hazy.

    Optical biometer · Phacoemulsification platform · Surgical microscope

  4. 4

    Retina & macula

    Diabetic retinopathy, macular degeneration, retinal detachment.

    Spectral-domain OCT · Fundus camera · B-scan · Vitrectomy

  5. 5

    Optic nerve

    Glaucoma damage and other optic neuropathies — often silent until late.

    OCT nerve-fibre analysis · Perimetry · Fundus camera

Cross-linking sits at 1, on the cornea. It is the only one of these we perform ourselves — the rest we equip, install, calibrate and keep running for the units that do.

Equipment
range

Instruments for the whole pathway — clinic door to operating theatre.

We specify against the list a unit actually runs, not against a catalogue. Every category below is supplied with installation, operator training and a service route that stays inside Pakistan.

Corneal diagnostics

Topography · Tomography · Pachymetry

Placido-disc topographers and rotating Scheimpflug tomographers for keratoconus screening — anterior and posterior elevation maps, full pachymetry and Kmax progression tracking. This is the layer every cross-linking decision rests on, so we fit it first and calibrate it hardest.

Imaging & posterior segment

OCT · Fundus · B-Scan

Spectral-domain OCT for retina and glaucoma clinics, non-mydriatic fundus cameras, and ophthalmic B-scan ultrasound — with reporting workstations, backup routines and output that will hand off cleanly to a PACS when you add one.

Refraction & consulting room

Slit Lamp · Autoref · NCT

Slit-lamp biomicroscopes with imaging arms, autorefractor-keratometers, non-contact tonometers, phoropters, chart projectors and complete refraction lanes — specified as a working room rather than a list of boxes.

Cataract & vitreoretinal surgery

Phaco · Vitrectomy · Biometry

Phacoemulsification and combined phaco-vitrectomy platforms, surgical microscopes with coaxial illumination, and optical biometers for IOL power calculation — plus the consumable packs behind them, on a standing supply so a list never stops for stock.

Corneal cross-linking systems

Avedro KXL · Riboflavin · Sets

Avedro KXL units for accelerated epi-off and epi-on cross-linking, supplied with riboflavin formulations, speculum and debridement sets, and the handheld pachymeter the protocol depends on. Irradiance is verified at commissioning and at every service visit.

Sterilisation & theatre support

Class B Autoclave · Instruments

Class B autoclaves with cycle printers, ultrasonic cleaners, ophthalmic instrument sets, operating tables and surgeon stools — the unglamorous equipment that decides whether a full-day list finishes on time.

Service
& support

Equipment is a ten-year relationship, not a delivery note.

The purchase is the cheap part. What decides whether a system earns out is who answers when it stops mid-list — so we sell the support alongside it, in writing.

SUPPLY

Specification & procurement

We size the system to the clinic’s real case volume and room, quote against tender documents, and handle import, regulatory clearance and delivery.

INSTALL

Installation & commissioning

Siting, power and assembly, then installation qualification and a signed commissioning report you can put in front of an inspector.

TRAIN

Clinical & operator training

Hands-on training for surgeons, optometrists and theatre staff on the unit you actually bought — repeated for new joiners at no charge through the first year.

MAINTAIN

Maintenance contracts

Annual and comprehensive contracts with scheduled preventive visits, a defined response target, and loan units on the platforms where we hold them.

CALIBRATE

Calibration & verification

Irradiance checks on UVA sources, tonometer and biometer verification, and a traceable certificate issued after every visit.

PARTS

Spares & consumables

Spare parts held in Pakistan and a standing consumable supply — riboflavin, bandage lenses, phaco packs, blades — ordered on your schedule, not ours.

Tenders &
procurement

We bid properly, or we tell you we can’t.

Public-sector and institutional bids fail on paperwork far more often than on price. Send us the tender document and the closing date, and we’ll confirm whether we can bid before you spend time chasing us. Here is what goes in the envelope.

Technical compliance sheet

Line-by-line response against your specification, stating compliance or deviation honestly rather than claiming a blanket yes.

Regulatory documentation

Establishment licence, device registration and classification under the Medical Devices Rules, 2017, plus country-of-origin and free-sale certificates.

Principal authorisation

Manufacturer authorisation letters for the platforms we are quoting, issued against your tender reference and closing date.

Warranty & after-sales undertaking

Written warranty terms, a response-time commitment for your specific location, and spare-part availability for the stated service life.

Delivery & commissioning schedule

Realistic lead times including import clearance, with installation, qualification and training dates rather than a delivery date alone.

Training & handover plan

Named trainers, session counts for surgeons and theatre staff, and the acceptance documents your biomedical department will need to sign off.

About
Hospitek

A supplier that also runs the procedure — which changes how we sell it.

Most equipment vendors hand over a crate and a warranty card. Hospitek was built the other way round: because we deliver cross-linking ourselves, we live with the same uptime, calibration and consumable problems our customers do. That shapes what we agree to stock, what we’re willing to promise on response times, and what we’ll tell you not to buy.

Registered, not informal

Hospitek operates as a DRAP-licensed medical device establishment under the Medical Devices Rules, 2017. Device classification, import documentation and post-market reporting are handled properly — which keeps your own inspections clean too.

Engineers, not just agents

Our biomedical team is trained on the platforms we sell and travels with calibration equipment. Faults get diagnosed in your theatre, not escalated to a principal abroad and left for a fortnight.

Honest specification

We will quote a smaller system — or none at all — when the case volume doesn’t carry it. A machine standing idle costs a clinic considerably more than the invoice did.

Clinical governance on procedures

Cross-linking is performed by a qualified ophthalmologist with informed consent, written documentation and structured follow-up. We supply the platform and theatre support; the clinical decision stays with the surgeon.

Common
questions

Do you supply and service outside the major cities?

Yes. We run service hubs in Karachi, Lahore and Islamabad, and our engineers travel to installations across Punjab, Sindh, KP and Balochistan. Response targets differ by distance — we state the actual target for your location in the contract rather than quoting a national average we can’t hold to.

Can you service equipment we bought from another supplier?

In most cases, yes. We take on third-party equipment under maintenance contract where we can obtain parts and service documentation for the platform. We’ll inspect the unit and tell you honestly before you commit — there are models we won’t contract for, because we can’t source what breaks on them.

What are realistic lead times?

For equipment we hold or that ships from a regional warehouse, four to six weeks to commissioning. For made-to-order surgical platforms, twelve to sixteen weeks is honest, and import clearance is the part that varies most. We quote a commissioning date rather than a shipping date, because a crate sitting in your store room isn’t a working machine.

What does a maintenance contract actually cover?

An annual contract covers scheduled preventive visits, calibration with certificates, and labour on breakdown call-outs, with parts charged separately. A comprehensive contract folds parts in and adds the 24/7 line for equipment down mid-list. Both state a response target for your specific location — not a national average.

We’ll tell you which one makes sense for your case volume. On a low-volume unit, a comprehensive contract is often worse value than paying for the occasional repair.

Do you take part in tender and government procurement?

Yes. We respond to public-sector and institutional tenders and can supply the technical compliance sheets, regulatory documentation, principal authorisation letters and warranty terms these require. Send us the tender document and the closing date and we’ll confirm whether we can bid before you chase us.

Get in
touch

Tell us what you need — a quotation, an engineer, or a tender response.

Every message reaches a person, not a queue. If it’s a machine down mid-list, say so in the first line and we’ll call you back rather than reply. Patient enquiries belong on the cross-linking page instead — that form asks the right questions.

Replies within one working day

Direct lines

  • Email support@hospitek.pk Quotations, service calls, general enquiries
  • Phone +92 000 0000000 Sat–Thu, 09:00–18:00 PKT
  • WhatsApp +92 000 0000000 Fastest for photos of a fault or a nameplate
  • Office Address line one,
    Karachi, Pakistan Visits by appointment
  • Regulatory DRAP establishment licence Licence no. on request
  • Web hospitek.pk

Hours & emergencies

Office Sat–Thu, 09:00–18:00 PKT. Closed Friday. Customers on a comprehensive maintenance contract have a 24/7 line for equipment down mid-list — the number is on your contract cover sheet.